FAQs
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Yes, CREG rates vary by region and are based on the employee’s place of residence.
Depending on the reimbursement history of the company to the employee the bike allowance, the public transport reimbursement, the employer organized carpool reimbursement and the provision of a company bike can be on top or within the legal mobility budget. When is this the case?
- On top: If an employee has one of the above allowances 3 months before the request of his/her legal mobility budget, the employee can have the allowance on top of the mobility budget. This employee will get therefore by example a legal mobility budget and a bike allowance. The employer is not obliged to give these allowances on top of the mobility budget. It is thus the choice of the employer if this is allowed or not.
- Within: If an employee didn't receive the allowance 3 months before the request of his/her legal mobility budget, the employee can only get these allowances within the mobility budget. This means that the mobility budget can be used to pay for these commute. The legal mobility budget of the employee will thus by example be used to get his bike allowance.
- In Mbrella: Our platform At the moment our product can only allow one of the two above mentioned options within one company. The employer needs to decide if every employee gets their allowances within or on top of the legal mobility budget.
This taking into account te above mentioned rules. So the employer can only decide to give the allowance on top, if every employee is eligible for this.
The mobility budget is based on the total gross cost of the employer to provide a company car to the employee for one year. The law allows two methods to calculate the TCO. TCO2 is always the starting point used to calculate the mobility budget. A more complete overview of the two methods can be found here.
Housing costs can only be paid related to your share of the housing costs or related to the costs of living-in household family members. Housing costs of a boyfriend/girlfriend/roommate is hereby not possible.
Living close to work is a sustainable mobility solution par excellence. That is why you can finance your rent or interest or capital reimbursements on your mortgage loan with your legal mobility budget if you live within 10 km (as the crow flies) of your normal place of work.
Sustainable means of transportation abroad can be financed with your legal mobility budget. Take into account the restrictions below:
- Verify with your mobility manager that there are no restrictions in your mobility policy.
- The purchase of subscriptions for public transport is only allowed for the employee and live-in family members.
- Rental of a car(on holiday) is allowed for a maximum of 30 calendar days a year
- Some examples of what's allowed:
Car rental, bike rental, scooter rental, ubers, (non-official) public transport subscriptions, Train tickets, Thalys tickets, TGV tickets, Flixbus tickets, Bus tickets, Waterbus tickets, Intercitybus tickets, Ferry tickets
No, only expenses that occurred during the period in which the employee is entitled to the mobility budget are accepted.
Yes. With Mbrella, employers can easily and compliantly reimburse home charging costs for electric company cars.
How does it work in practice?
Mbrella enables automatic processing and reimbursement of home charging sessions based on:
- The number of kWh charged
- A correctly applied rate (such as the CREG reference tariff or a company-specific policy)
Is the reimbursement with Mbrella fiscally compliant?
Yes. Mbrella supports reimbursements in line with Belgian regulations, where the CREG reference tariff is commonly used as a cap for tax-free reimbursements.
Do I need a specific charging station or provider?
It depends. Mbrella integrates with various charging solutions and data sources (Last Mile Solutions, Optimile, Greenflux, Total Energies and Blink) for home and office solutions. Although for public station you have the full flexibility in your choice of hardware or provider.
Why manage this through Mbrella?
Instead of using a standalone reimbursement tool, Mbrella centralises all mobility expenses:
- Home charging
- Public charging
- Other mobility costs
This results in less administration, better control, and a consistent mobility policy.
Yes. With Mbrella Charge, employees get access to a smart charging card and mobile app, allowing them to charge at the vast majority of public charging stations in Belgium. For fleet and mobility managers, charging costs are centrally managed within the Mbrella platform.
What happens with charging sessions that are not included in the company mobility policy?
Mbrella Charge supports split billing. Costs that fall within company policy are covered by the employer, while costs outside the policy can be automatically charged to the employee.
Is Mbrella Charge linked to the mobility budget?
Yes, it can be. Mbrella is designed to centrally manage mobility budgets and expenses in general. This allows EV charging costs, public charging sessions, home charging, and other mobility expenses to be tracked within a single platform.
Why use an EV charging card via Mbrella?
Because Mbrella offers more than just a charging card. Employers gain control over charging costs, budgets, policy rules, reporting, payroll integrations, and anomaly detection. Employees benefit from a simple charging experience through one card and app.
Yes. With Mbrella, employers can manage mobility budgets according to their own mobility policy, including rules on sustainable mobility, budget limits, and allowed expense categories.
This allows companies to give employees more flexibility in their mobility choices, while HR and finance maintain control over costs, compliance, and sustainability objectives.
Can Mbrella link mobility expenses to CO2 reporting?
Yes. Mbrella helps companies gain better insight into their mobility data, including costs, travel, and CO2 impact. These insights can be used to optimise mobility policies and support sustainability reporting.
This is particularly relevant for companies looking to better understand their Scope 3 emissions or prepare for reporting requirements such as CSRD.
Can different rules apply to different employee groups?
Yes. Mbrella allows employers to create rules for different roles, teams, or user groups. This means a company can set different mobility budgets, limits, or allowed options depending on the profile.
This makes it possible to apply a sustainable mobility policy flexibly, without manual tracking in spreadsheets.